Remote IT Support Dramatically Increases Your Business Functionality

4th February 2022

Technology continues to change at almost the speed of light! The technology that was cutting edge only a couple of years ago is now obsolete! As we move into the future, our device life cycles will become shorter and shorter.

The same issue applies to the technology used by your business. It was once possible to use a fairly simple network to get things done. However, those days are far behind us. Now, businesses must use multiple services and numerous workstations to manage their network. Many small businesses find this process quite overwhelming. This is where a remote managed IT service provider can help make things easier and keep your business running smoothly and efficiently.

Not Many Businesses Have an In-House IT Team

It’s a fact that not all businesses have an in-house IT team. Most small businesses find the costs involved to be prohibitive, making it impossible to hire an IT team and purchase the infrastructure they need.

Even companies that do have an in-house team can find it challenging. The problem is the IT guys don’t always have time to deal with every issue that comes their way. In addition, most IT departments are overwhelmed with all their work to maintain and update the network and help employees with computer problems.

The problem is these tasks all take away precious time that could be used to avoid significant problems in the future. For instance, if the IT department isn’t able to update the network, then all the company devices will be running on a system that may not support them. That can be a major problem when it comes to running the business.

Using Remote Managed IT Support Service Provider

If your company is in this situation, it may be time to consider hiring a remote managed IT support service provider. Remote managed IT support services don’t have to take over your network completely. Instead, they can work alongside your in-house IT team. As the managed IT provider runs routine tasks on the network, your in-house team will have time for more important work.

Your in-house team can work on updating and fixing employees’ computers and other devices. They’ll also have time to develop other projects and find solutions your company needs. All because your in-house team has more time.

The Benefits of Remote Managed IT Support Services

There are several benefits your business and in-house IT department can realize with a remote managed IT support services provider. Here are some of the benefits your business can experience by hiring a remote managed IT partner.

Low Operational Costs

Remote IT support services can help to lower operational costs. Remote support can take over all checkups, emergency issues, and more. They can even make onsite visits when necessary.

Remote managed IT support services assist an in-house team. They can take care of the routine network tasks, allowing the in-house team more time for larger projects and more. What’s more, small businesses can also afford these services, even if they’re on a tight budget.

Quick Response Time

Another benefit of hiring a remote IT service provider is their fast response time. Because these service providers usually offer continuous monitoring and take a proactive stance, minor issues are found and quickly resolved. The managed IT service provider can find and solve the problem before it becomes a significant issue.

There’s no need for your in-house IT team to tackle a minor problem. Instead, they can focus their time on other issues. Plus, there’s no need to wait for an IT tech to arrive and then take hours to find the problem. Instead, the managed IT support team has it all done before you even realize there’s a problem!

Access Experience IT Professionals

When you hire a remote managed IT service provider, you hire more than one person. Instead, you gain access to a team of experts who have the knowledge and expertise your company lacks. These IT professionals are trained, certified, and experienced in various areas, including industry-specific regulatory and compliance requirements, security, and so much more.

These are IT professionals who can also offer guidance and advice on how your company can achieve specific business objectives. We’re betting your in-house IT team could also benefit from the knowledge and experience offered by the remote managed IT service provider.

Access to Cutting Edge Technology

Another valuable benefit is that a managed IT service provider can help your company access cutting-edge technology. Unfortunately, this type of tech can be exorbitantly expensive, often too expensive for a small company’s budget. However, managed IT service providers can offer access to this tech as part of their service package.

Your company saves money and has an experienced, knowledgeable, professional IT team explain how it works and more.

Regular Scheduled Maintenance

Regularly scheduled maintenance can cost an in-house IT team valuable time they could devote to more important projects. However, maintenance is crucial to the network. For the cost of managed IT services, you can get rid of the expensive downtime and employee hours needed for this work.

Your company benefits by saving money on lost work hours and downtime. What’s more, the downtime will be shorter when you hire the services of a managed IT support provider.

Phone Tech Support

Rather than trying to contact a call centre with a request for technical assistance, your company can make a quick call to the remote managed IT support service provider. Local companies usually answer their phones and can offer help over the phone quickly and easily.

What’s better to wait for long periods on hold trying to get help? Or making a quick call and having the problem dealt with quickly and easily? We’re betting you choose the latter!